Good Reviews, Bad Reviews – control them with Google My Business
Numbers and facts about the importance of the reviews for the hotel industry: “An Italian court handed down a nine-month prison sentence to a person who wrote fake hotel reviews on TripAdvisor in exchange for money from hotels aiming to boost their profile on the…
Help! Someone else is using my place on Google!
The Google Knowledge Panel is your storefront, your international business card. We have been discussing this topic in a previous article. Here we will try to troubleshoot the most common issues connected to the Google My Business account. Help! Someone else is using my account! What…
IHTF Hong Kong – The Core Challenges Facing Hoteliers Today
On the 14th of November, Ingo Dignas, our CEO took part in the IHTF “Technology Leaders Panel” about the core challenges that hoteliers are facing these days. We managed to capture parts of the conversion (via smartphone). Here are the highlights for you! Feel free…
HTNG European Conference – The Shape of Hotel Systems in 2025
On the 24th of October, Linda Vallner our Vice President of Business Development at protel took part in “The Shape of Hotel Systems in 2025” discussion panel at the HTNG European Conference. We managed to capture parts of the conversation (via smartphone…) and here are…
protel AIR PMS Update October 2018
This is the Product Update October 2018. Continue scrolling down to read more about the product update mentioned in the video, and others. 1. PCI DSS Certified Again! We are very proud to announce once again that protel have again passed the latest international credit…
Google My Business – Step One for your hotel’s online success
After we recently published an article on how Google Hotel Ads can help hotels generate more direct bookings, a few readers requested information about … “that area on the right where the hotel is listed”. Here, we are talking about the so-called Google knowledge card, and its…
protel AIR PMS Update September 2018
This is the Product Update August 2018. Continue scrolling down to read more about the product update mentioned in the video, and others. 1. PCI DSS After our regular testing to ensure PCI compliance, we have added a security feature, to help protect your…
protel makes use of Amazon’s Cloud Computing Platform
You’ve heard about cloud computing before, haven’t you? It means a type of Internet-based computing. In particular, storage, servers or applications delivered to an organisations’ computers or devices through the internet as an on-demand service. From a garage in Bellevue to a presence felt worldwide, Amazon…
protel AIR PMS Update August 2018
This is the Product Update August 2018. Continue scrolling down to read more about the product update mentioned in the video, and others. 1. Office We have a new Accounts Receivable report. It is called AR Ledger, this displays all open balances. You can choose to…
PCI-Compliance Is the Cutting-Edge of High Tech Hotel Guest Protection
From the moment a guest steps through the door, your hotel becomes more than a building of rooms. It is an experience. Hotels have been striving for centuries to provide the highest quality possible given their resources and any technology available. Hotels are well-known, in…
Share this:
