February 2018 Product Update
New Video Tutorial
On this link you’ll be able to find a video tutorial on how to post items or change into a room in an invoice.
1. Hotel Status Widget
As you saw in the video we have a new design on our active desktop. It embodied a new clear structure that gives it a sophisticated and distinctive look. The occupancy display is now easier to read due to its new structure. It helps you differentiate better between open arrivals and guests who havens arrived, as well as open departures and guests who have left.
2. New Enquiry Group
Now, you have the ability to group your rates into inquiry groups. Making reservation inquires much more easy and efficient as well as aiding your sales process.
When performing a reservation enquiry, the enquiry is limited to the selected enquiry group. which helps you to always offer the right rate. Additionally, this can provide a big performance gain. Especially for hotels with many rates. As the query is only looking for those rates in the selected group, the search results list on the reservation enquiry screen becomes much more compact.
Be aware that the default preselection is always General.
|General||Rate codes for general sale will appear by default when checking rate availability in the reservation enquiry screen.
NOTE: On live update, all rate codes for existing hotels will default to General (to match existing functionality as it was before the update).
|Contract rate||Rate codes which have pre-agreed contracts with third party companies and travel agents need to be re-assigned from General to Contract rate. This means if you need to select one of these rates you will initially need to select from the dropdown list in the reservation enquiry from General to Contract rate|
|Other||Rate codes for internal use or anything not fitting into GENERAL or CONTRACTED.|
In order to use the feature and improve your selling process, please review existing rates and assign/reassign suitable enquiry groups to each rate.
3. Entering Negative Postings
Negative amounts can now be entered when posting items or charges. The price will then appear with a minus sign. You can enter a negative amount on the quantity column or in the unit price, just use a minus sign.
4. AVS Registration Form Interface
A new interface to AVS has been implemented. This is a electronic registration form process used on many German speaking countries. This interface automatically transmits the relevant data for guests obligated to register to the AVS Web service.
You receive a PDF with the digital registration form, including visitor’s tax and registration number within seconds. Once you have, this is saved to the guest’s text history.
The interface to the Feratel registration system automatically transfers the relevant data to Feratel for guests obligated to register and then creates the respective registration form.
If you’re interested please contact our sales team.
Below you can find more information
The following improvements have been made to further optimize performance:
- Shorter loading times for various actions in the reservation and invoice dialog
- More speed when editing group reservations (e.g., when altering departure date, reservation status, or rate code for an entire group)
- Improved performance when creating and editing long-stay reservations.
Options | Registering moves
When you went into Options > Register moves, we have made a bug fix. The reservations can now also be moved to a room which was recently canceled.
Further improvements and bug fixes
- Group reservations:
Various bug fixes
- Moving rooms in the room plan during a guest’s stay:
Under certain circumstances, the wrong price was displayed in the reservation dialog box (room tab, guest tab, and RBD tab), when partially moving a room to another room type.
Fixed problem in connection with the invoice’s API.
- IDS interface:
Discrepancies with availability fixed,
- RKSV (Cash Register Security Regulation – only applicable for Austria! [different color]) :
RKSV business logic improved and problems with the start receipt signature have been fixed.
- Data transfer from third-party systems:
When switching systems from an old system to protel Air, the data stock from the old system can be transferred to the protel Cloud. Various improvements for importing guest data have been made.
On this link, you’ll be able to find more information on February’s and other updates.
See you in the next update!
Marketing Assistant at protel hotelsoftware GmbH, Germany .